Shipping Information
Free Shipping on all orders over $99*
Shipping will be calculated at checkout on orders under $99*
Shipping currently only available in Canada - contact us for out of country orders.
Heavy/Bulky Items
* Some heavy or bulky items are excluded from free shipping. This includes products such as large bags of fertilizers and soil and will be indicated on the product page like this:
Oversize Item Surcharge
* Certain items are difficult to ship and will be subject to an additional charge. These include products such as large pots and soil and will be indicated on the product page like this:
Oversize Item Surcharge applied to orders that require shipping.
Handling Time
We do our best to ship all in stock items the next business day, for large orders or during busy times we may need an extra 1-2 days. Covid-19 has also delayed some shipments as our staff is less available during this time.
Remote Areas/Exceptions
Though it is rare shipping costs to certain remote areas are very high and we reserve the right to cancel orders if shipping costs are significantly more than expected. If this happens we will contact you to discuss shipping options.
Details
We ship from our location at 1386 Gerrard St. E Unit 3, Toronto Ontario.
Orders are shipped via Canada Post, UPS, Canpar, I.C.S, Fed Ex or Purolator and usually take a total of 2-5 business days for delivery. We will send you a tracking number as soon as your order is packaged and ready to be picked up by the carrier.
Local Pick-up & Delivery
Pick-up
Orders placed online will be ready for pick-up in 1-2 hours. Please call if you would like us to bring it out when you arrive or if you have any questions. See store hours & location here.
Delivery
We offer local delivery for those in the GTA. See our Delivery Zones.
| Orders Over $100 | Orders Under $100 | |
| Zone 1 | Free Delivery | $20 Delivery Fee |
| Zone 2 | $20 Delivery Fee | $40 Delivery Fee |
Contact Us if you’d like to request Local Delivery. For Orders outside of our GTA Delivery Zones please use the shipping options at checkout or contact us for Wholesale Orders.
Special Order / Backorder Items
Products which are special order or on backorder will be clearly marked on the product page like this:
SPECIAL ORDER: Order now and we will ship in 1-2 weeks. Contact us for exact timelines
Item is backordered and will ship in 1-2 weeks.
If a product you order is on backorder or a special order we will contact you with expected shipping times. Your order will ship once all special order or backorder products have been received. Please allow 1-2 days for us to get back to you as we need to confirm availability.